Frequently Asked Questions

About Aultolii
We only work with experienced mechanics who have worked on lots of vehicles before they joined our platform, you will be getting the quality work that you get any other places.
We are a start-up that simply connecting the right mechanics with the right clients.
We currently only service in metro Atlanta.
The Benifits of Aultolii
We want to provide specialized services by our experienced mechanics, to start in phase I, we will only service oil change and brake changes.
To find the right mechanic, you first enter in the year, make and model of your vehicle, we will list the mechanics who match the specific criteria and let you choose who to contact.
No. We provide professionals matched to your need and interested in your job, but the final choice is up to you.
About Our Web Site
"My Autolii" is your personal space on our Web site where Autolii keeps your profile information secure for you. This is the place for you to:
  • Review your Service Requests.
  • Review your previously matched mechanic.
  • Add your new address, phone number or e-mail address to your personal profile.
  • Change your password or property profile information.
The Resource Center is a vault of articles, pictures, videos and project tools providing insights and advice across a wide variety of topics. You can read articles, get advice from your neighbors and industry experts and discover tips to help connect with local services.
Managing Your Relationship with a Mechanic
The decision to stop a project will have to be worked out between you and the mechanic. Expect to pay for work and materials performed up to that point. We ask that you remember to come back to our website to complete your Ratings & Reviews survey.
Your feedback is vital to the quality of service our member professionals provide. As with any credible grievance process, we first evaluate both sides of the story before making a final decision. Often, an unpleasant experience is the result of a simple misunderstanding between the two parties. However, if there is a negative trend against the service professional, we reserve the right to remove a mechanic from our network.
Ratings and Reviews
Ratings & Reviews are perhaps the most important service we offer to our users. They help us keep track of the quality of service provided by our member mechanics. For all requests you place with Autolii, you'll be asked to submit Ratings & Reviews for the mechanic. When you do, you not only help other consumers make the right choice, you also contribute to the overall quality of service we offer.
When you're ready. Because it's hard for us to know exactly when your job is done, we may ask you to submit your Ratings & Reviews before you're ready. Once your job is complete, you can always visit the Autolii website to close your job and complete your Ratings & Reviews at that time.
Pricing
You are not charged for this service because mechanics pay advertising fees to participate in Autolii's network. Mechanics specify the type of work they do and the geography they serve. Autolii provides new customer leads that match these requests and service professionals pay a fee for each lead they receive. These fees do not affect your estimate.
Pay close attention to bids and contracts. It is your responsibility as a customer to get bids, and all prices should be clearly stated. If something is unclear to you, ask questions.